My wife took a bike into NPC for a disabled family member who wants more independence riding a bike. The bike was donated by another Payson business and simply needed a tire replaced. NPC gave a verbal quote of "around $20" for the tire replacement. There was no written quote provided. The bill exceeded approximately 150% of the verbal quoted cost. NPC claimed to “have discounted a little”, though the itemized receipt doesn’t show any applied discount.
This a great bike shop, Specialized is a awesome brand, good prices, service and repairs are great, have friendly staff, very knowledgeable, wouldnt take it anywhere else!
Amazing customer service, ready to help, and their tune up/overall service is fantastic. I have taken a few of my bicycles in several times before, and am never disappointed with their service.
I have not bought a bike here but took in my Fezzari MTN bike for repair and they were friendly, prompt and charged a very reasonable price for the work they did. I am planning to take my road bike in to get serviced soon as well.
So I took my bike in for them to replace a spoke, (I took it in the morning) and they said it would be done in a couple hours. So I went back in a couple hours and it wasn't done, they said come back before they close. So I did and they said sorry we forgot about it. And I was going to moab the very next day, so I had to take it to a shop in moab. Also my buddy got a tube and had them put it on and they charged 20 bucks, for a tube and for putting it on, which took 5 min. He had no idea it would be so expensive. I do NOT recommend this mtb shop.
Nebo Peaks Cycles is a US Bicycle Store based in Payson, Utah. Nebo Peaks Cycles is located at 36 W Utah Ave, Payson, UT 84651, USA.
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